- Fire TV
- Android TV & Google TV
- Samsung & LG TVs
How to Find an App's Version on Fire TV, Android TV, Samsung and LG
Where each device shows the version number of an installed app, what is documented and what is not, and how to check for an update.
Quick answer
Start inside the app: look for Settings, About or App information. For the TV's own app list, one app maker's help page gives paths for Android TV, Samsung and LG (below). We found no Amazon page that says where a Fire TV shows an app's version, and Google's Android TV help does not cover it either, so those parts are marked as not documented.
Applies to
- Devices
- Amazon Fire TV (not documented); Android TV and Google TV; Samsung Tizen TVs; LG webOS TVs
- Apps
- Any app, but the screens differ from app to app
- How this was verified
- Partly checked against official documentation (see Sources) on October 29, 2026. Steps marked “Not documented by the maker” are not confirmed. Not tested on a real device by us. Menu names can differ by model and software version.
Why the version matters#
Support will often ask for it. It also shows whether you are on an old version when a newer one fixes the problem you have. Neither fact comes from a maker's help page. They are practical reasons.
Step 1: Look inside the app#
Open the app and look for Settings, About, App information or Info. Many apps show the version number there. If you can see it, you are done, and this works on every device.
What is documented, device by device#
| Device | Where to look | Who documents it | Status |
|---|---|---|---|
| Android TV | Settings > Apps > All apps > the app > Details, or inside the app: Menu > App information | One app maker's help page (Teleboy), for its own app | Documented for one app. Not confirmed for every app |
| Google TV | Settings > Apps > See all apps > the app | Google's pages cover installing, updating and deleting apps and say nothing about a version number | Not documented for the version |
| Samsung | Inside the app: Settings (gear icon) > App information | Teleboy's help page, for its own app | Documented for one app. Not confirmed for every app |
| LG | LG Content Store > My apps > the app > Details, or inside the app: Settings > App information | Teleboy's help page, for its own app | Documented for one app. Not confirmed for every app |
| Fire TV | We found no page that says | Amazon's pages we read do not mention an app's version number | Not documented |
How to check for an update#
- Android TV and Google TV: open the Google Play Store, choose My Apps (on Google TV, your profile picture then Manage apps & games), and look under Updates available. Google's Android TV page also shows Auto-update apps under My Apps > Open settings.
- Samsung: Samsung's Australian support page says to go to Apps > App Settings, where you can turn on Auto update, and to choose Reinstall for an app that is not working. Menu paths vary by model year.
- Fire TV: Amazon's app-troubleshooting page says that uninstalling and reinstalling an app ensures you have the latest version. For the Fire TV system itself (not an app), go to Settings > My Fire TV > About > Check for System Update.
If you cannot find the version#
- Try the app's own Settings again. Some apps hide the version under Support or Help.
- Take a photo of the screen and send it to support. They can often tell the version from the screen.
- Keep the TV's own software up to date as well. Both Amazon and Samsung list a system update as a step when apps misbehave.
What have you already tried?
Tick what you have already done. It helps you see what is left, and you can copy a summary to send to support.
Nothing you type or tick here is sent to us. It stays in your browser.
Editorial guidance from Tellyro Blog, not a diagnosis certified by the device or app maker.
Sources
- How do I find my Teleboy app version on the TV? (one app maker's help page for Samsung, LG and Android TV) — Teleboy support (the app maker, for its own app), read October 29, 2026
- Download or delete apps & games (Android TV Help) — Google Android TV Help, read October 29, 2026
- An App is Not Working on my Samsung TV (Australia) — Samsung Support (Australia), read October 29, 2026
- Clear App Data and Cache on Fire TV (the Manage Installed Applications menu) — Amazon Customer Service, read October 29, 2026
- App Crashes or Won't Load on Your Fire TV (reinstalling gives the latest version) — Amazon Customer Service, read October 29, 2026
- How to check for and install app updates on an Amazon Fire TV or Fire TV Stick (July 22, 2020) — AFTVnews (independent site, written in 2020), read October 29, 2026
How this guide was made
An AI writing tool helped draft this guide from the official pages listed above. Partly checked against official documentation (see Sources) on October 29, 2026. Steps marked “Not documented by the maker” are not confirmed. Not tested on a real device by us.
